Let's try to answer all the questions you might have!
What are multi-step workflows?
A workflow is a chain of one or more automated tasks, or in other words: steps.
Workflows are not limited in terms of the number of steps you can automate 🙂
What are tasks and how many do I need?
Each saved result for an automation executed on a workflow counts for one task.
If you have a workflow with 2 steps, let's say one step is a search with 10 results and another step visits the 10 profiles: this will account for 20 tasks - or 20 data output.
If you're using other products like Phantombuster: 1000 tasks is roughly equivalent to 20min.
Time credits (minutes of execution) VS tasks?
In the automation market, you'll often see two pricing models: one that sells a number of tasks, like Captain Data, or one that sells minutes of execution, like Phantombuster or Texau.
The thing with time credits is that it's very hard to predict what you're going to need and what's the outcome in terms of data.
We chose tasks: one line of data, one action automated, is considered a task. It's not the perfect model (there's none), but it's the one that gives you the best control over your process, and costs.
What is a User
When using Captain Data, you’ll add users that will be able to launch automations and synchronize integrations’ accounts.
You will be able to synchronize 3rd party accounts with integrations such as Google Sheets, a social media app like LinkedIn or a 3rd party email finder, etc.
One user can synchronize each integration, so one for LinkedIn, one for Twitter, one for Google, and so on.
Setting up an account is as easy as clicking a button.
Do you have a workflow editor?
Yes! You'll be amazed by the endless possibilities it opens up for your business 🚀
We do have many templates available for you to quickly get started 💪
Do you have an onboarding?
We have a self-served onboarding, and we do provide custom onboarding to help you get the most out of the platform (*available depending on the plan you choose).
We've written an extension documentation, always updated - we try to be as precise as we can, but don't hesitate to ask for help 🙌
Do you have an API?
Oh yes! That's our bread and butter, building APIs 😃
Can I request a new feature/automation/integration?
What languages do you support?
All our content is in English at the moment!
You can speak French on the support though 🙂
Is it safe?
Absolutely! At Captain Data, we've added a specific set of limits for each integration. It limits the number of API calls you make or even the number of profiles you visit.
Everything is standardized.
Each integration has a set of limits, to make sure your workflows always run safely, at the best pace.
What's the best use case?
We’re mostly specialized in B2B data extraction and enrichment: building leads database, enriching such lists, but also working with company data, etc.
You'll find our best use cases directly in the platform, with multiple combinations and variations available.
We’re always adding more data sources and templates, and you can always ask for more 🙂
Can you help me find/build a workflow?
Once you signup, we strongly suggest we talk together, this way we’ll help you choose the best workflow(s) depending on your need and stack.
You can contact sales to do so 💪
And there's always the support, where we strive to get a 2h response time!
What data sources do you feature?
We have nearly 50 sources of data and integrations available, which you can check in the "Automations" section of this Help Center.
Can I rotate LinkedIn accounts?
Yes you can, we've built this feature by design so that you don't have to do anything.
It's entirely linked with our "smart limits" system so you don't have to worry about it.
Most of the time we recommend using this setting for large teams.
What integrations do you feature?
What kind of integrations do you support?
We support any type of integration: API keys, cookies, OAuth2, and basic authentication.
What is this feature "Shareable account authentications" or “Magic Sharing”?
This feature enables you to setup integration's accounts with external users.
Let's say you're an agency, dealing with multiple clients: you clearly don't want to manage credentials or complex processes to automate lead generation or data enrichment for them.
ℹ️ With account sharing, someone outside your Captain Data's workspace will be able to synchronize any type of account, whether it is LinkedIn or Hubspot CRM.