Risks of automating on social networks
You are allowed to do a certain amount of actions per day on social networks. When they detect some anormal behaviour they can potentially log you out by telling you that you exceeded the maximum number of actions to perform during the day.
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⚠️ If you have any restriction from LinkedIn: Make sure the “country” selected on your user (here > Edit User > Country) match the location where you are when you log into your social media account to avoid any restrictions.
Exercise caution when using a VPN. Either choose the exact same country where your VPN provides IPs to ensure a match, or log out from your VPN when logging into your Social Media Account.
Our Smart limits system
Social networks are smart, but we are smarter.
The smart limits are limits we apply by default on your social accounts to prevent your accounts from getting banned. Our tech team performed loads of tests to detect at which level of automation the account could get disconnected.
If the limit we have set is reached, the rest of your tasks will be automatically postponed in the next 24 hours and will continue to run automatically.
To find these limitations for a specific integration, go to the "Integrations"section of the platform and select the social integration you want to check limitations for (e.g. LinkedIn).
If you connected an account, you'll see the limitations by clicking on the edit limits icon:
We will display a modal summarizing our recommended limits for your account to be safe:
Example: I see that I can send 25 connection requests per day without getting banned.
IMPORTANT: each limit can be edited. Not that if you change your limitations with a higher number, we won't be able to guarantee a safety for your accounts.
Table of limits
Classic & Sales Navigator Limits
| Limit Name | Platform |
Value LinkedIn/Sales Navigator |
Single Step Name | Single Step Link | |
|
Maximum connection requests, per day |
LinkedIn/Sales Navigator | 25/30 | Connect LinkedIn/Sales Navigator Profile |
https://app.captaindata.co/store/linkedin-auto-connect https://app.captaindata.co/store/sales-navigator-auto-connect |
|
|
Maximum messages sent, per day |
LinkedIn/Sales Navigator | 50/250 | Message LinkedIn Profile | ||
| Maximum profile visits, per day | LinkedIn/Sales Navigator | 80/500 | Visit LinkedIn Profile / Visit Sales Navigator People-Company Profile |
https://app.captaindata.co/store/linkedin-people-profile https://app.captaindata.co/store/linkedin-sales-navigator-people-profile |
|
| Maximum contact info, per day | LinkedIn/Sales Navigator | 250/250 | Extract LinkedIn User Contact Info | https://app.captaindata.co/store/linkedin-profile-contact-info | |
| Maximum search metrics, per day | Sales Navigator | 1000 |
Search & Extract Sales Navigator Metrics |
https://app.captaindata.co/store/sales-navigator-employees-metrics |
Generic Limits
| Limit Name | Platform |
Value |
Single Step Name | Single Step Link | |
|
Maximum event invitations sent , per day |
100 | Invite People to a LinkedIn Event | https://app.captaindata.co/store/linkedin-invite-event | ||
|
Maximum profile enrichments, per day |
3000 | Extract LinkedIn People Profile & Company Profile |
https://app.captaindata.co/store/linkedin-people-profile-api https://app.captaindata.co/store/linkedin-company-profile-api |
Generic limits are made in order to create automated batches in your jobs as "Extract LinkedIn People or Company Profile" to keep your account safe.
Check all accounts limitations
Go to the "Activity" section and on the "Accounts" section, select the "Limits" tab.
This will enable you to check where you're at in terms of limitations for each account.
You can also filter by Integration to get an overview of all your accounts limitations:
Note: You can click on the label limit to see all the pending jobs affected by this specific limit and see when the next job is going to be launched.
Use case—how to investigate
What to check if you have a workflow with a running status, and a step with a scheduled icon with some inputs in the queue:
This means that the social media account used for this step has reached a limit and the robot has automatically scheduled your jobs for later, when your limit is available again.